This Privacy Policy describes how we collect, use, and protect your personal data when you use our website Kuwa Zanzibar (hereinafter, “the Website”) or stay at our property located in Kiwengwa, Zanzibar, Tanzania.
Data provided by you: Name, surname, email address, phone number, booking information, and personal preferences (e.g., special requests).
Payment details: Used exclusively to process secure transactions via providers like Pesapal, PayPal, and Stripe.
Browsing data: IP address, device information, cookies, and other tracking technologies.
2. Purposes of Data Processing
We use your personal data for:
Managing bookings and providing our services.
Communicating with you regarding confirmations, changes, or specific requests.
Enhancing your experience on the Website through preference analysis.
Sending marketing communications with your prior consent.
3. Legal Basis for Processing
We process your personal data based on:
Contractual necessity: To manage bookings and stays.
Consent: For marketing activities (where applicable).
Legal obligations: Such as retaining invoices for accounting purposes.
4. Sharing Your Data with Third Parties
We may share your personal data with:
Payment service providers, including Pesapal, PayPal, and Stripe.
Booking management platforms.
Local authorities, if required by law.
5. Data Transfers to Other Countries
Since we use international servers or service providers, your data may be transferred and stored in countries outside Tanzania. We take all necessary measures to ensure the security of your data during these transfers.
6. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined or to comply with legal obligations.
8. Your Rights
Under applicable laws, including the GDPR for EU customers, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Withdraw consent for data processing (e.g., for marketing purposes).
Our Website uses cookies to improve your experience and analyze traffic. You can manage cookie preferences through your browser settings or a dedicated tool on our Website.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page and take effect immediately.
If you have any questions about this Privacy Policy, please contact us at: Email:info@kuwazanzibar.com Phone: +255 763 370 561
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L'archiviazione tecnica o l'accesso sono necessari per lo scopo legittimo di memorizzare le preferenze che non sono richieste dall'abbonato o dall'utente.
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L'archiviazione tecnica o l'accesso che viene utilizzato esclusivamente per scopi statistici.The technical storage or access is used only for anonymous statistics. Without extra information, this data cannot be used to identify you.
Marketing
The technical storage or access is used to create user profiles to deliver advertising, or to track the user across a website or across different websites for similar marketing purposes.
